About these terms
These Terms of Service ("Terms") are an agreement between you and Wayforth Technologies, Inc., doing business as Mytelligent ("Mytelligent," "we," "us" or "our"), 1500 N. Rainbow Blvd., Las Vegas, NV 89108. They cover M1, Mytelligent OS, the Mytelligent app for iPhone and Android, the mytelligent.io website, and our related services (together, the "Services").
By buying, setting up or using the Services, you agree to these Terms and to our Privacy Policy (https://mytelligent.io/privacy). If you don't agree, don't use the Services.
Your account
- You must be at least 13 years old to have a Mytelligent account.
- If you're under 18, you may use M1 only with a parent or guardian, through their Family Center. The parent or guardian agrees to these Terms for you and is responsible for your use.
- Give us accurate information, and keep your password safe. You're responsible for what happens under your account. Tell us right away if you think someone else is using it.
- You can't open an account if we've removed you from the Services before for breaking these Terms.
M1 and its software
M1 is a screenless AI voice assistant that you wear on your chest. It runs Mytelligent OS and works with the Mytelligent app.
Licence. We give you a personal, non-exclusive, non-transferable, revocable licence to use Mytelligent OS, the app and the other software in the Services, on your own M1 and phone, for personal, non-commercial use. The software is licensed to you, not sold.
What you may not do with the software. You may not reverse-engineer, decompile or disassemble any part of the software or firmware, or try to work out its source code, except where the law expressly allows it despite this restriction. You also may not copy, modify, distribute, sell, rent or sublicense it. Some of the software comes from our suppliers, and their licences require these limits.
Updates. Mytelligent OS and the app update automatically, to fix bugs, close security gaps and add features. Some features may need the latest version.
Hardware. M1 attaches with a magnet. M1 doesn't have a dust or water resistance (IP) rating, so keep it out of water. We aren't responsible for damage caused by misuse, unauthorized changes, or not following the care instructions.
Your content. Photos, videos and other content you create with M1 belong to you. You give us a limited licence to process that content only to provide the Services to you.
AI answers
M1's answers are generated by AI. They can be wrong, incomplete or out of date. Check anything important before you rely on it.
M1 is not a doctor, lawyer, financial adviser or any other professional. Nothing it says is professional advice. For medical, legal, financial or other professional matters, ask a qualified person.
Safety features
Obstacle alerts and vision assist are an aid only. They can miss things, including obstacles, steps, traffic and people. They are not a replacement for a cane, a guide dog or your own judgment. Always stay aware of your surroundings.
SOS is not an emergency service. Mytelligent SOS doesn't contact 911 or any emergency service, and messages may be delayed or not delivered. In an emergency, call your local emergency number (911 in the United States).
Don't let M1 distract you while you drive, cycle or do anything else that needs your full attention.
Plans and billing
Free plan. The free plan includes a daily allowance of cloud interactions (currently up to 65 a day per device). Features that run on M1 itself don't count toward it.
Passes and subscriptions. You can buy more with a paid pass or subscription. The options are the Day Pass, the Week Pass, Freedom and Unlimited. Each one's price, what it includes and its daily cloud-interaction allowance are shown in the app before you buy. Daily allowances reset every day and don't carry over.
Billing. You pay through the app store you use (Apple App Store or Google Play) or through Stripe, as shown at checkout. Passes are one-time purchases that end after their period and don't renew. Subscriptions renew automatically at the end of each period, at the price shown when you subscribed, until you cancel.
Cancelling. You can cancel a subscription at any time, in the app or in your app store's subscription settings. It then stays active until the end of the period you've paid for. Refunds for app store purchases follow that store's rules. We'll tell you in advance if a price changes, and you can cancel before the new price applies.
Fair use. We may limit use that goes far beyond normal personal use, such as automated or commercial use, to keep the Services working for everyone.
Apps and services you connect
You can connect third-party services, such as Google Calendar, Gmail and Microsoft Outlook. Those services are provided by other companies under their own terms and privacy policies, and we aren't responsible for them. We use them only as you ask and as our Privacy Policy describes. You can disconnect them at any time.
Orders, shipping and returns
Prices and orders. Prices on mytelligent.io are in US dollars, and may change. We may correct pricing errors. Your order is accepted when we email you a confirmation. If we cancel an order, we refund it in full. You're responsible for any sales tax, duties or fees that apply.
Pre-orders. You can cancel a pre-order at any time before it ships, for a full refund. Shipping dates are estimates.
Payment. Store payments are processed by Stripe. We accept major credit and debit cards, and Klarna. We don't store your card details.
Shipping. We ship to the destinations listed on our Shipping page. Risk of loss passes to you when we hand the order to the carrier. We aren't responsible for delays caused by carriers, customs, or events beyond our control. Please give us an accurate address.
Returns. You can return M1 and accessories within 30 days of delivery, in their original condition and packaging, for a refund. To start a return, email customersupport@mytelligent.io. Refunds go back to your original payment method within 5 to 10 business days after we receive the item. Return shipping is refunded only if the item is faulty or we made a mistake. Items damaged by misuse or unauthorized changes can't be returned.
Warranty and Mytelligent Plus
1-year limited warranty. M1 is covered for 1 year from delivery against defects in materials and workmanship under normal use. If it has such a defect, we'll repair or replace it. The warranty doesn't cover misuse, accidents, unauthorized changes, or normal wear and tear.
Mytelligent Plus. An optional protection plan, in 2-year and 3-year tiers. It must be bought with your M1 order and can't be added afterward. Coverage begins when your order ships.
- 2-Year Plan: extends coverage to 2 years, with battery health care, priority support and digital perks.
- 3-Year Plan: everything in the 2-Year Plan, extended to 3 years, plus accidental damage cover (up to 2 replacements).
All claims are reviewed before they're approved. Fraudulent claims are denied and may lead to account suspension. Full terms are in the Mytelligent Plus Protection Agreement.
Mytelligent SOS text messages
What you receive. If an M1 owner names you as an emergency contact and you agree by texting JOIN and the code they gave you to our toll-free SOS number, Mytelligent will text you only when that owner raises an SOS on their M1. The text says who it's from and when the SOS was raised. If the owner turned it on, it also includes a link on sos.mytelligent.io to where their phone was. The link expires after 72 hours. We never send marketing.
Message frequency varies (only when an owner who added you raises an SOS, which is rare).
Message and data rates may apply.
To stop: reply STOP to any Mytelligent SOS text. This stops all Mytelligent SOS texts to your phone, from every owner who added you. To receive them again, reply UNSTOP, then ask the owner for a new invitation and text JOIN with the new code.
For help: reply HELP, or email customersupport@mytelligent.io.
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.
Mytelligent SOS is not an emergency service and does not contact 911 or any emergency service. If you think someone is in danger, call 911.
Agreeing to receive SOS texts is not a condition of any purchase. See our Privacy Policy for how we handle your number.
Acceptable use
Don't use the Services to:
- break the law or anyone else's rights;
- record, photograph or film people without their knowledge or consent where the law requires it;
- cover, block or disable the camera light, or any other safety or notification feature;
- harass, threaten or harm anyone;
- create or share illegal, abusive or sexually explicit content involving minors;
- get into accounts, systems or data you're not allowed to access;
- interfere with, overload or disrupt the Services;
- send malware or other harmful code;
- pretend to be someone else;
- use the Services commercially, or resell them, without our written permission.
Our intellectual property
The Services, including the M1 design, Mytelligent OS, the app, the website and the Mytelligent brand, belong to Wayforth Technologies, Inc. or its licensors, and are protected by intellectual property laws. "Mytelligent," "M1," "Mytelligent OS," "Mytelligent Plus" and the related logos are our trademarks. Don't use them without our written permission.
Ending your use
You can stop using the Services, and delete your account, at any time in the app.
We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or to protect other people or the Services. Where it's reasonable, we'll tell you first and explain why. If we close your account without cause, we'll refund the unused part of any paid subscription.
When your account ends, your licence to use the software ends. Sections that by their nature should continue (such as disclaimers, limitation of liability, and disputes) still apply.
Disclaimers
Apart from the warranty above and any rights you have by law, the Services are provided "as is" and "as available." We don't promise that they'll always be available, error-free, or accurate. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYTELLIGENT AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, USE OR GOODWILL, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICES.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID US FOR THE PRODUCT OR SERVICE CONCERNED IN THE 12 MONTHS BEFORE THE CLAIM.
Some places don't allow these limits, so they may not all apply to you. Nothing in these Terms limits liability that can't be limited by law.
Indemnity
You agree to cover Wayforth Technologies, Inc. and its officers, directors, employees and agents for claims, losses and costs (including reasonable legal fees) that come from your breaking these Terms, breaking someone else's rights, or misusing the Services.
Governing law and disputes
These Terms are governed by the laws of the State of Nevada, United States, without regard to its conflict of law rules.
If you have a dispute with us, please email customersupport@mytelligent.io first, and we'll try to resolve it in good faith within 30 days. If we can't, either side may take it to binding arbitration under the rules of the American Arbitration Association, in English, in Clark County, Nevada, or by video call. You can bring a claim in small claims court instead, if it qualifies.
Disputes are handled only individually, not in a class or representative action. You and we both give up the right to a class action or class-wide arbitration.
Either side may ask a court for an injunction to protect its intellectual property.
Changes to these terms
We may update these Terms. When we do, we'll change the "Last updated" date at the top. If a change materially affects you, we'll tell you in the app or by email before it takes effect. If you keep using the Services after that, you accept the new Terms. If you don't agree, stop using the Services and cancel any subscription.
Contact us
Wayforth Technologies, Inc., doing business as Mytelligent
1500 N. Rainbow Blvd., Las Vegas, NV 89108, United States
Email: customersupport@mytelligent.io
Privacy: privacy@mytelligent.io
Website: https://mytelligent.io