Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the products, services, and websites provided by Wayforth Technologies, Inc., doing business as Mytelligent ("Mytelligent," "we," "us," or "our"), including the M1 device, the Mytelligent companion app (iOS/Android), the Mytelligent OS operating system, the mytelligent.io website, and all related services (collectively, the "Services").
By purchasing, accessing, or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services. We may update these Terms from time to time, and your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
Eligibility & Account Registration
You must be at least 16 years of age to create a Mytelligent account and use our Services. By creating an account, you represent that you are at least 16 years old and that all information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. Mytelligent is not liable for any loss or damage arising from your failure to maintain the security of your account.
You may not create an account if you have been previously banned or removed from our Services for violating these Terms.
M1 Device & Mytelligent OS
M1 is a screenless, voice-activated AI personal assistant device that magnetically attaches to clothing or accessories. M1 runs Mytelligent OS, a proprietary operating system developed by Mytelligent.
License: We grant you a personal, non-exclusive, non-transferable, revocable, limited license to use Mytelligent OS and related software solely on your M1 device for personal, non-commercial purposes. You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or disassemble any part of the software, firmware, or Services.
Updates: Mytelligent OS may be updated automatically to deliver bug fixes, security patches, and new features. By using the M1 device, you consent to receiving these automatic updates. You agree to use only the most current version of the software.
No Subscription Required: M1 operates without a recurring subscription. Basic device functionality, including on-device AI processing, is available at no additional cost beyond the purchase price. Cloud-based AI interactions (up to 30 per day) are included free of charge.
Hardware: M1 is designed to be magnetically attached to clothing or accessories. It is rated IP65 for dust and water resistance. The device should not be submerged in water. Mytelligent is not responsible for damage resulting from misuse, unauthorized modifications, or failure to follow care instructions.
Mytelligent App & Companion Services
The Mytelligent App serves as the primary control center for your M1 device. Through the app, you can personalize settings, manage routines, review captured media, configure your wake word, and access firmware updates.
The app requires iOS 16 or later, or Android 13 or later. We do not guarantee compatibility with all devices or operating system versions. The app connects to your M1 device via Bluetooth and may require an internet connection for certain features.
Content you create, capture, or store using the Mytelligent App (such as photos, videos, or voice notes captured via M1) remains your property. By using the app, you grant Mytelligent a limited license to process this content solely for the purpose of providing the Services to you.
Orders, Pricing & Pre-Orders
All prices displayed on mytelligent.io are in US dollars unless otherwise indicated. Prices are subject to change without notice. We reserve the right to correct pricing errors.
Pre-Orders: M1 is currently available for pre-order. By placing a pre-order, you agree to pay the listed price at the time of order placement. Estimated shipping dates are provided as approximations and are not guaranteed. You may cancel your pre-order at any time before shipment for a full refund — no questions asked.
Payment: All payments are processed securely through Stripe. We accept major credit cards, Apple Pay, Google Pay, Klarna, and Affirm. Mytelligent does not store your payment card information.
Order Confirmation: After placing an order, you will receive a confirmation email. This email constitutes our acceptance of your order. We reserve the right to cancel any order at our discretion and will issue a full refund in such cases.
Taxes & Duties: You are responsible for any applicable sales tax, VAT, import duties, or other government-imposed fees associated with your purchase.
Shipping & Delivery
We ship to supported destinations as listed on our Shipping page. Shipping rates and estimated delivery times vary by location. Free shipping may be available for orders above certain thresholds.
Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or events beyond our reasonable control.
You are responsible for providing accurate shipping information. Mytelligent is not responsible for orders shipped to incorrect addresses provided by you.
Returns, Refunds & Exchanges
We offer a 30-day return policy from the date of delivery. Items must be returned in their original condition and packaging. To initiate a return, contact customersupport@mytelligent.io.
Refunds will be processed to your original payment method within 5–10 business days after we receive the returned item. Shipping costs are non-refundable unless the return is due to a defect or error on our part.
Items that have been physically damaged through misuse, unauthorized modification, or neglect are not eligible for return. Digital products and downloaded content are non-refundable.
Warranty & Mytelligent Plus
Standard Warranty: M1 comes with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal use. This warranty does not cover damage from misuse, accidents, unauthorized modifications, or normal wear and tear.
Mytelligent Plus: Mytelligent Plus is an optional extended protection plan available in 2-Year and 3-Year tiers. Mytelligent Plus must be purchased at the time of your M1 order and cannot be added afterward. Coverage begins when your order ships.
- 2-Year Plan: Extends warranty coverage to 2 years, includes battery health care, priority support, and exclusive digital perks.
- 3-Year Plan: Extends warranty coverage to 3 years, includes everything in the 2-Year plan plus accidental damage coverage (up to 2 replacements).
All warranty and Mytelligent Plus claims are subject to review and approval. Fraudulent claims will result in denial of coverage and may result in account suspension. Full terms are available in the Mytelligent Plus Protection Agreement.
Prohibited Uses
You agree not to use the Services for any unlawful or prohibited purpose, including but not limited to:
- Violating any applicable law, regulation, or third-party rights
- Reverse engineering, decompiling, disassembling, or attempting to derive the source code of Mytelligent OS or any related software
- Using the device to record individuals without their knowledge or consent where required by law
- Interfering with or disrupting the Services or servers or networks connected to the Services
- Attempting to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services
- Using the Services for any commercial purpose without Mytelligent's prior written consent
- Modifying, tampering with, or disabling any safety or notification features of the M1 device
- Using the Services to transmit any malicious code, viruses, or harmful data
- Impersonating any person or entity, or misrepresenting your affiliation with any person or entity
Intellectual Property
All content, features, and functionality of the Services — including but not limited to text, graphics, logos, icons, images, audio, video, software, the M1 device design, Mytelligent OS, and the Mytelligent brand — are owned by Wayforth Technologies, Inc. or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
"Mytelligent," "M1," "Mytelligent OS," "Mytelligent Plus," and associated logos are trademarks of Wayforth Technologies, Inc. You may not use these trademarks without our prior written permission.
User-generated content (such as media captured through M1) remains your property. By using the Services, you grant Mytelligent a limited, non-exclusive license to process your content solely to provide the Services.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MYTELLIGENT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
IN NO EVENT SHALL MYTELLIGENT'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE CLAIM.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless Wayforth Technologies, Inc., its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any content you create, store, or transmit through the Services.
Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration administered under the rules of the American Arbitration Association. The arbitration shall be conducted in English.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Notwithstanding the above, Mytelligent may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of its intellectual property rights.
Contact Information
If you have questions about these Terms of Service, please contact us:
Wayforth Technologies, Inc. (Mytelligent)
Email: customersupport@mytelligent.io
Support: customersupport@mytelligent.io
Website: https://mytelligent.io/contact