What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to provide reporting information to website operators.
Cookies set by the website operator (in this case, Mytelligent) are called "first-party cookies." Cookies set by parties other than the website operator are called "third-party cookies." Third-party cookies enable features or functionality provided by third parties, such as analytics, chat support, and payment processing.
Cookies We Use
We use the following types of cookies on mytelligent.io:
Strictly Necessary Cookies: These cookies are essential for you to browse our website and use its features, such as accessing secure areas. Without these cookies, services like shopping carts and account authentication cannot be provided. These cookies do not gather information about you for marketing purposes.
Performance & Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies do not collect information that identifies individual visitors. All information is aggregated and anonymous. We use this data to improve how our website works.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your preferred language, currency, or region) and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
Authentication Cookies: When you sign in to your Mytelligent account, we use cookies to maintain your session and keep you signed in as you navigate between pages. These are essential for the secure functioning of authenticated areas of our website.
Third-Party Cookies
We use services from the following third parties that may set cookies on your device:
- Stripe: Our payment processor uses cookies for fraud prevention, authentication, and secure payment processing. Stripe's cookie usage is governed by the Stripe Privacy Policy.
- Tawk.to: Our live chat service uses cookies to enable the chat widget, remember conversations, and improve support quality. Tawk.to's cookie usage is governed by the Tawk.to Privacy Policy.
- Analytics Services: We may use analytics services to understand website usage patterns. These services collect anonymous, aggregated data and do not identify individual users.
We do not use cookies for advertising or retargeting purposes. We do not allow third-party advertising networks to place cookies on our website.
Managing Your Cookie Preferences
Most web browsers allow you to manage your cookie preferences through browser settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of certain features on our website, including:
- Ability to sign in to your Mytelligent account
- Shopping cart functionality
- Language and currency preferences
- Live chat support
To manage cookies in your browser:
- Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Firefox: Settings > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and Site Permissions > Cookies and Site Data
You can also opt out of analytics cookies by using browser extensions such as Google Analytics Opt-Out.
Local Storage & Session Storage
In addition to cookies, we use browser local storage and session storage to enhance your experience:
- Cart Data: Your shopping cart contents are stored in local storage so they persist across browser sessions until you complete checkout or clear your cart.
- User Preferences: Language, currency, and display preferences may be stored locally for faster page loads.
- Session Data: Temporary session information is stored to maintain your authenticated state.
Local storage data remains on your device until cleared manually through your browser settings. Session storage is automatically cleared when you close your browser tab.
Cookie Retention
Different cookies have different retention periods:
- Session Cookies: These are temporary and are deleted when you close your browser.
- Persistent Cookies: These remain on your device for a set period or until you delete them. Authentication cookies typically expire after 7 days of inactivity. Preference cookies may last up to 1 year.
- Third-Party Cookies: Retention periods for third-party cookies are determined by the respective third-party providers and are subject to their policies.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or for other operational, legal, or regulatory reasons. Please revisit this page periodically to stay informed about our use of cookies. The date at the top of this page indicates when this Cookie Policy was last updated.