Privacy Policy
Last Updated: March 17, 2025
Mytelligent, Inc. ("Mytelligent," "we," "our," and/or "us") values the privacy of those who use our products, including our website(s) (each, the "Website"), the AURA wearable AI assistant, its Charging Case, and Anchor (collectively, the "Product"), and related services (collectively, our "Services"). This privacy policy (the "Privacy Policy") explains how we collect, use, and share personal information about users of our Services ("Users," "you," or "your"). Please read it carefully.
Information We Collect
Personal Information You Provide We collect information you voluntarily provide when you interact with our Services, such as when you:
Purchase an AURA product or enroll in Mytelligent Plus (e.g., name, email address, billing/shipping address, payment details).
Contact us at Support@Mytelligent.io for support or inquiries (e.g., name, email, and any details you share).
Sign up for newsletters or promotional updates (e.g., email address).
Information Collected Automatically When you use our Services, we may automatically collect:
Device Information: Data about your device (e.g., IP address, browser type, operating system, device identifiers).
Usage Data: Information about how you interact with our Services (e.g., pages visited, time spent, features used).
Cookies and Similar Technologies: We use cookies and similar tools to enhance functionality, analyze usage, and personalize your experience. You can manage cookie preferences via your browser settings, though disabling them may limit some features.
Information from Third Parties We may receive data from third-party partners, such as analytics providers or payment processors (e.g., Stripe, Paypal, which powers our online store).
How We Use Your Information
We use your information to:
Provide, maintain, and improve our Services (e.g., process orders, deliver software updates, enhance AURA functionality).
Fulfill your requests (e.g., ship products, provide support, process Mytelligent Plus enrollment).
Communicate with you (e.g., send order confirmations, respond to inquiries, provide updates about the Services).
Personalize your experience (e.g., tailor content or recommendations).
Analyze usage and trends to improve our Services.
Prevent fraud and ensure security (e.g., monitor for suspicious activity).
Comply with legal obligations or protect our rights, your safety, and our property.
How We Share Your Information
We may share your information with:
Vendors and Service Providers: Third parties that assist with Services (e.g., hosting, payment processing, customer support). For example, Shopify processes store transactions.
Analytics Partners: Companies that help us understand usage patterns (e.g., Google Analytics).
Legal Authorities: If required by law, regulation, or legal process (e.g., responding to government requests).
Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.
With Your Consent: For any other purpose you approve.
We do not sell your personal information to third parties.
Your Choices
Opt-Out: You may unsubscribe from promotional emails by clicking the "unsubscribe" link in those messages.
Cookies: Adjust your browser settings to refuse cookies, though this may affect functionality.
Data Requests: Contact Support@Mytelligent.io to access, correct, or delete your personal information, subject to legal limits.
Data Retention
We retain your information as long as necessary to provide the Services, fulfill your requests, or meet legal obligations (e.g., tax or warranty records). When no longer needed, we securely delete or anonymize it.
Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us at Support@Mytelligent.io.
International Users
Our Services are hosted in the United States. If you access them from outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws may differ. By using our Services, you consent to this transfer.
Security
We use reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.
Contact Us
For questions or concerns about this Privacy Policy, reach out to us at Support@Mytelligent.io