Frequently Asked Questions

How much does the AURA cost?

Starting at $349 additional costs may include taxes, shipping, and duties for international orders.

What's included in the box?

• AURA

• Anchor

• Charging Case

• USB-C Cable

• User Guide

How do i connect my AURA to the Mytelligent app?

Read the user guide to learn how to connect your AURA to the Mytelligent app and for additional information. Learn more

Do you support languages other than English?

We currently offer support in English and are actively working to expand our language capabilities to include all major languages worldwide.

Does AURA come with a warranty?

Yes, AURA comes with a 12-month limited warranty. Learn more

Upgrade to Mytelligent Plus for $99.00. This extends your existing warranty by two years and adds coverage for accidental damage, battery care, and priority support.

Mytelligent Plus is available for purchase with your AURA or before it ships only. Learn more

Do you offer updates for AURA?

Yes, we will provide software and/or security updates and support for AURA.

Are there any additional costs for AURA to work?

No subscription or SIM card are required for AURA to function. AURA connects to your smartphone via Bluetooth and is controlled through the Mytelligent App. AURA also offers offline capabilities, so you can still enjoy your AURA even without a phone connection.

Will you be adding more features to AURA?

Yes. We have many more features in development and plan to roll them out with future updates.

* These lists of features are subject to change and may not reflect all current functionalities. We are actively working to improve and expand upon the features listed.

** Mytelligent is committed to delivering the features listed as "Developing". Their availability will be subject to successful development, testing, and integration.

AURA attaches to clothing using magnets. Review the user guide for safety and usage details.

Standard Warranty does not cover damage caused by misuse or normal wear and tear. Upgrade to Mytelligent Plus for accidental damage protection. Please review our warranty policy for details..

📴 Features marked with this icon offer offline functionality or a limited mode when AURA is disconnected.

AI is Not a Substitute for Professional Advice:

Please don't use our device to make decisions about your health, legal matters, finances, or any other area where professional guidance is essential. Our AI can provide helpful insights, but it should never replace qualified experts.

Important Notice about AI Technology:

Our devices use cutting-edge artificial intelligence (AI), a technology that's always learning and improving. It's important to understand that, like any new technology, AI might not always give perfect answers or results. We are committed to the accuracy of our device, but it's your responsibility to double-check important information and use your own judgment.

We Are Not Responsible:

We cannot be held liable for any issues that might arise if you solely rely on information provided by the device. Using our device is at your own risk. Remember, even the smartest AI needs your common sense and critical thinking for safety and accuracy.